12-15-2016, 12:18 AM
(This post was last modified: 12-15-2016, 12:25 AM by firstname.lastname@example.org.)
Can anyone advise how to get beyond this point? We have changed batteries in remote, nothing is plugged into the usb, the remote is giving off signal but the receiver isn't receiving it I guess. The unit has been unplugged for 30 minutes up to 12 hours with no positive results. Oh, the internet is working.
There is a reset button inside of AV hole. Unplug power, hold in reset button (don't let go), and the plug in power and keep holding reset button until you see robot and menu. Then I'm not sure which setting but it's about half way down. Rewrite software or something like that.
Use arrows to scroll and power to select
If you clicked rewrite and it worked successfully, then click reboot now. Are you saying it didn't work or it did and then got stuck again?
I remember having the same problem, but there IS a button that isn't ok that will select. I can't remember which I had to use. Volume maybe??
1. Reboot your box.
2. Cut off the power then replug-in.
3. Do factory reset: Settings-->More settings-->Backup&reset-->Factory data reset-->RESET MBX-->ERASE EVERYTHING